Reference

Terms & Conditions for Your Account

These Terms & Conditions explain how your account, wallet actions, and lobby access work before you enter slots, live tables, or any other room.

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sb028 Terms for Indonesia Access

sb028 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These terms form the contract between you and sb028 once you open an account, confirm your details, or use the lobby from an allowed location. The same rules cover mobile sessions, desktop sessions, and any switch between slots and live tables. If local law changes, we

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may pause access, limit a feature, or adjust a clause so the page matches the law that applies to your account. We expect your profile name, wallet name, and contact details to stay accurate, especially when you use DANA, OVO, GoPay, or QRIS. When a verification
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step is needed, we ask for the exact details shown on your account so deposits, withdrawals, and support checks can be matched cleanly. If you join from Bandung or elsewhere in Indonesia, the legal effect stays tied to the jurisdiction that applies to you.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Where to Ask About the Terms

If you want a clause explained before you continue, our support team can point you to the exact section and the action it affects.

Live chat Use live chat for wording questions, account changes tied to the terms, or a quick check on whether a feature is available in your location. The chat team stays active day and night, and you keep the thread in your account history.

Email Send email when you need a saved record for a correction request, identity mismatch, or a clause you want quoted back to you. We route it to the team that handles policy messages and answer with the account details attached.

WhatsApp WhatsApp fits short follow-up questions after you read the page on mobile. We use it for pointers, not for long case files, so it works well when you need a fast reminder of the steps to take next.

DATA SAFEGUARDS

How We Handle Your Requests

We keep the terms page tied to real account actions, not loose marketing text.

Data use

We keep the minimum data needed to manage your account, confirm payment matching for DANA, OVO, GoPay, and QRIS, and answer terms questions. We do not mix that record with unrelated contact lists.

Cookies

Cookies help us remember the device you used, your language choice, and whether you left the lobby on mobile or desktop. If you clear them, you may need to sign in again and reset the page state.

Account security

Use a password you do not share and update it if you think another person saw it. Our team can lock the session, confirm recent access, and ask for extra details before changing sensitive terms data.

Device behaviour

On phone, the page keeps your session stable while you read; on desktop, the same session follows the browser until you log out. If you switch devices, we may ask you to confirm the move.

Retention

We hold support logs and account records only for the period needed to settle requests, meet legal duties, and protect the account history. After that, records are removed or anonymised according to our retention rules.

Access and changes

Access stays available only where local law permits. If you want a correction, data access, or a terms question handled, contact live chat or email with your registered name and account ID so we can find the right record.

Questions About Your Account Terms

Before you send a request or open a new session, this section explains the practical side of the terms: where they apply, how changes land, and which contact path to use when something on your account needs attention. We keep the wording tied to real actions such as sign-in, device switching, and data requests so you can decide quickly.

They cover how you open and use the account, which details must stay accurate, how support checks work, and when access may change under local law. They also explain how we handle data, cookies, and session records.

When we update the page, the new wording applies from the moment it is published unless the clause says otherwise. If a change affects an account action, we may also show the updated wording in chat or email.

Yes, one account can move between phone and desktop, and the same terms follow both. If you switch devices, we may ask you to confirm the login so the session stays linked to your account record.

If the name on DANA, OVO, GoPay, or QRIS does not match your profile, we may pause the action until the details are checked. This helps keep deposits, withdrawals, and account records tied to the right person.

Send live chat or email with your registered name, account ID, and the exact change you want. We use those details to find the record, confirm the request, and answer in a form you can keep.

We keep account and support records only as long as needed for service checks, legal duties, and dispute handling. After that, the record is removed or anonymised according to our retention rules and internal schedule.

Yes. Access depends on local law and is available only where local law permits. If a rule changes for your region, we may restrict a feature, ask for extra verification, or pause the account action.

Terms & Conditions for Your Account

Where to Ask About the Terms

How We Handle Your Requests

Data use

Cookies

Account security

Device behaviour

Retention

Access and changes

Questions About Your Account Terms

01 What do these Terms & Conditions cover?

02 When do changes to the terms apply?

03 Can I use one account on phone and desktop?

04 What if my wallet name does not match?

05 How do I ask for data changes?

06 How long do you keep records?

07 Can access be limited in my region?

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